A passage allowance is available to NETs and their accompanying family members
that reimburses flights taken to HK at the start of a contract and to a NET's
home country at the end of a contract. Standard reimbursement is the cost of a
standard economy class return air passage by the
most direct route between the
country of origin and Hong Kong, or the quoted price of a standard economy class
return air passage between the country of origin and Hong Kong obtained by the
School, whichever is the less.
The entitlement is stated in contract
documentation (MOCS section
9) with full details listed in Annex B of the same. Note that when first
joining the NET Scheme, or finally leaving the NET Scheme, the allowance is
slightly different (see Annex B for details).
Flights should be taken during the summer vacation immediately prior to the
expiry of the Contract, not earlier than two months prior to the completion of
the Contractor nor later than two months after the completion of the Contract.
Purchase of Tickets
The following suggestions apply to aided and
special schools
from the
school year 2022/23 and are made in good faith based upon the latest understanding and experience
of PNETs and an
FAQ issued by the EDB in response to
an April 2023 letter
from members of the HKPNETs Forum requesting clarity on passage allowance
purchasing procedures due to many applications being rejected in the 2022/23
school year. They should be read alongside the EDB's
Reference Materials on Procurement Procedures in Aided Schools.
The suggestions may also apply to government
schools that appear to have similar, but not exactly the same, rules. Contact the
Appointment and Personnel Section for details.
After reading the suggestions, please do
confirm with both your school and the EDB NET Admin Team in advance of purchase
that both the passage choices
made and the school's chosen procurement procedures for the purchase of that
passage are suitable and will allow reimbursement on later application to the
EDB.
0. Introduction
- At the start of the 2022/23 school year a
large number of passage reimbursement applications were rejected.
- Most of the rejection reasons stated to schools and NETs by the EDB were new
undocumented rules that had not previously been encountered and that neither
schools nor NETs were aware of.
- It became apparent that expected passage reimbursement and purchase rules had
drastically changed from the standard purchase and reimbursement process adopted
by all schools between 2004 and August 2022.
- In
February 2023, long liaison discussions took place between a representative
of the HKPNETs Forum and the head of the EDB NET Admin Team to try to address
this situation.
- This led to the creation of this 'Purchase of Tickets' section of the Guide
containing suggestions on how to purchase tickets such that reimbursement is
possible.
- In 2023, PNET experience of passage reimbursement indicated the
purchasing suggestions were largely accurate. Where this was not the case, updates
were applied.
- In 2024, PNET experience (1,
2) indicates the purchasing suggestions are in line with schools'
procurement procedures.
However,:
- Individual school procurement policies vary, as do staff understanding of
procurement rules with respect to NET passage entitlement.
- Reimbursement rules applied by the EDB are not documented (Despite the best
attempts of The
HKPNETs Forum members).
- The rules seem, also, to not be applied completely consistently across all
cases and have varied on a 'case-by-case' basis.
So, in the context of potential monetary sums
involved:
- Whilst the following guide tries to be an accurate and current description of
the passage procurement and reimbursement process,
- It must be acknowledged that it may potentially be neither accurate nor
current in individual 'case-by-case' circumstances.
Please, therefore:
- Treat the following as the "Guide" it is intended to be and,
- CONFIRM all your decisions and actions taken IN ADVANCE, both with your
school and with the EDB NET Admin Team BEFORE passage is purchased.
1. Overview of Purchase Process
Based on the detailed information described
below, for the best chance of reimbursement going smoothly:
-- Choose the city you want to fly to.
-- Choose the city you want to fly out from.
-- Choose the times/dates that you can/want to fly.
-- Choose a direct ticket if available, indirect if not with no stopovers other
than those needed to get the next flight.
-- Choose a standard return economy ticket not Business or Premium Economy etc.
-- Choose a child ticket for infants (1,
2,
3,
4, 5) but do not choose any ticket for children over 18 as it
cannot be
reimbursed.
-- Choose a ticket that includes a rebooking fee or has no option to rebook, has
a free allowance of checked luggage, but does not include any add-ons like
rebooking insurance.
-- Confirm with your school that they are happy with the ticket choices made
(the
ticket specification) and
that procurement of that ticket can commence.
-- Confirm with your school what
quotations they need to get (see
Guide to Quotations below) and how they will get them.
-- Confirm with your school that quotations must match the ticket specification
above.
-- Discuss with your school how ticket payment should be made: are they happy
for the NET to use a credit card or should the school make payment instead.
-- Ask your school to confirm with the EDB NET Admin Team that the procurement
procedures have been followed correctly and reimbursement is possible for the
agreed ticket specification.
-- Confirm that the school has obtained quotations.
-- Purchase the ticket.
-- Do not rebook or upgrade the flight without documentary evidence showing it was
by not
your own choice (See below for more detail).
-- If there are any changes to your flights during the journey get documentary
evidence of those changes being forced on you
-- The only exception to this is payment for seat selection within the same
class/cabin which
is possible at the NET's expense.
-- And, keep your boarding passes!
Examples of applications for reimbursement that
have been returned to schools or advised as not being allowed:
- Tickets not purchased using the full school-based procurement process
- Flights upgraded
- Flights rebooked before passage commenced
- Return flights rebooked due to undocumented illness
- Return flight rebooked due to death in the family
- Tickets included a leisure layover on the flight to/from HK
- The wrong type of economy was purchased that was not deemed a "standard
economy ticket"
- Cathay Economy Flex ticket purchased with no rebooking charge
- Business tickets purchased
- Two quotations not obtained by the school
- Five quotations not obtained by the school for $50k total purchase
- NET obtained quotes rather than the school
- Quotations not obtained before ticket was purchased
- Quotations obtained 3 weeks after ticket purchased
- Family members travelled on different flights on return journey due to
undocumented Covid illness
2. Basics
- For the purchase of tickets, schools
must abide by the same purchasing guidelines as they do for all school purchases
including trips/travel to China or other countries for students/staff.
- The
guidelines are summarised in
Circular 4/2013 and detailed in the
Guidelines on Procurement Procedures in Aided Schools and
the
associated FAQ (Chinese only).
[The note at the top
of passage reimbursement application form C, "Schools ought to assign clear
segregation of staff duties at different stages of the procurement process to
ensure openness and fairness" is a direct quote from the guidelines.]
- However, not all guidelines apply to passage
reimbursement e.g. tender requests, sealed quotations, preparation of written
quotations.
- It is not a school-based decision whether to abide by these
guidelines as the school may be subject to EDB internal audit to verify
guidelines are being used correctly for all procurement.
- Relevant procurement procedures to facilitate best-price are
reflected in the requirement for quotes to be obtained and for reimbursement to
be based on the lesser cost of either actual flights taken or quotes obtained.
- Schools should choose select the
lowest
quote for the agreed ticket specification.
- For reference,
figures from 2015/16 indicated that passage accounted for approximately
0.01% of NET Scheme costs.
- The Passage Allowance
is taxable and
should appear on the end-of-tax-year 'Return of Payroll Emoluments' issued by schools
to staff in April.
-
Government schools do this, but many aided/special schools do not due to
historical confusion as to the taxable status of the passage allowance that was
addressed by the IRD in
2016.
3. Home Country/City
- Passage entitlement is to the home country, so therefore includes any
city in that country whether they have direct flights or not.
- NETs can choose the appropriate city for their circumstances and arrange flights accordingly including any
internal flights necessary to get to that city.
- But, any such internal flights must be part of the same ticketed journey (see
stopovers below)
- Different cities to fly into and out of can be chosen, but it must be a
return ticket (i.e. multi-city) and any inter-city transport must be at
the NET's expense.
- Different cities can be chosen for each contract, so it is not necessary to
choose the same city as last time.
4. Flight Purchase
- NETs are entitled to a "standard economy ticket"
- Currently, the NET Admin Team will not definitely say what is or isn't
"standard".
- They evaluate on a case-by-case basis and have been told by senior
management to focus on the cheapest cost.
- That leaves NETs in the meantime having to take the risk on what "standard
economy ticket" will be reimbursed...
- The contract states that rebooking fees must be covered by the NET (MOCS
Annex A, para. 6)
- A fully flexible ticket effectively means that any rebooking fee would be paid
by the EDB, so this cannot be standard economy
- So, a standard economy ticket that includes a rebooking fee falls into the
definition of a ticket we can purchase whilst any that do not have a
rebooking fee will not be allowed (such as
Cathay Economy Flex).
[On occasion, NETs have been reimbursed
for Flex, but this
by omission rather than by policy].
- In the past, standard economy has always included a free amount of baggage, so
it would be currently safe to assume that tickets such as
Cathay Economy Essential that provide additional free baggage would likely
be reimbursed. In July 2023, Cathay Economy Essential
was indeed reimbursed and, in
May 2024,
the EDB confirmed a ticket such as Cathay Essential can be reimbursed provided
it is the lowest offer obtained for the ticket specification used in quotations
documents.
[Note: a government PNET was advised that only
Cathay Light is "standard", so there may be some other reason why Cathay
Essential was not allowed.]
- Tickets like "Premium Economy", would not fall into the allowed category as
they also provide extras above a basic ticket
- As would other tickets that provide other added extras such as 'rebooking
insurance cover'
- So, standard economy is: rebooking fee, a free amount of checked luggage and
no other add-ons
- If the ticket includes a seat pre-selection charge, expect that to not be
reimbursed.
- Business tickets cannot be purchased because quotations need to be for the
class of ticket actually purchased and the contract says that should be standard
economy
5. Stopover/Layover
- Stopovers that provide the NET with additional benefit are no longer
reimbursed
- So, a stopover as part of the ticketed journey to await the next flight
is OK
- As is any stopover arranged by the airlines due to flight delays etc. with
documentary evidence to show it was airline-initiated
- But, a stopover chosen by the NET to allow time for leisure in a city on a
direct route or
not on the most direct route are not OK.
- Note: Up until 2022/23 stopovers were allowed (1,
2, MOCS, Annex A,
para.1).
6. Upgrades
- Ticket upgrades to a different class (paid for by the NET) are no longer reimbursed as the flight
taken, as proven by boarding passes, is not the standard economy stated in the
contract/quotations.
- However, if an airline upgrades the seat
that is ok, but documentary evidence
is needed for the airline-initiated upgrade
7.
Quotations
It is the
school's
responsibility to source quotes as follows (see
procurement guidelines page 4 for details):
Under $50k = 2 quotes
- Technically, these can be 'oral' quotations obtained say from a travel
agent over the phone by school admin staff and noted on a 'Purchase by Oral
Quotation Form'.
- For simplicity, it is better to print screen-shot online quotations
(see
FAQ Q12+Q27) either from airlines or flight providers
such as
Ctrip, Expedia,
Skyscanner etc.
- Online quotations must not all be from the
same online source as this is counted as
a single supplier and therefore only a single quote (1,
2,
3,
4,
5,
6).
- For example, don't get all quotes from Expedia, but use one from
a flight carrier as well or use
Skyscanner to click through to different sources.
--> Note: If a school mistakenly gets 2 quotes from a single supplier a
letter can be sent to the EDB during reimbursement application explaining the
special circumstances or justification for the quotations obtained (1,
2,
3,
4,
5,
6).
- Quotes can be printed screen-shot online quotations, so long as they
clearly show the date, price and a class of travel, and the
date of the quotation, and are also verified by
school chop.
- But some schools do not permit screen-shots in their procurement
procedures, in which case they will also
not be accepted by the EDB.
$50k or Over = 5 quotes
- All quotations must be 'written' quotations. These should be an
emailed or posted quotation from
different travel agents/flight providers to the school, printed and verified by the
school via school-chop or a printed screen-shot of online quotations from airlines
or flight providers also verified by school-chop (See Note 1).
- Schools must write to potential suppliers to invite them to quote for
the flights specified in the invitation.
- Schools must then wait a
minimum of 3 weeks - or 2 weeks if urgent - or a time of their choosing
(e.g.
six weeks) for suppliers to respond.
- PNET experience is that travel agents rarely respond to such invitations
as they are unable to guarantee quotations provided will still be valid for
later purchase due to the elapsed time between quotation and purchase. It may
take quite some effort to get
a single agent to respond and they may require up-front payment so to do.
- If it is not possible to invite 5 suppliers, or to receive 5 quotations, "the
circumstances should be explained and recorded on file" by the school and
also detailed in an attachment to the application.
- The guidelines
state "Schools may only make repeated procurement of the same items within
12 months by oral quotations and written quotations if the cumulative value of
the procurement does not exceed $50,000",
- But this does not apply where a
postponed flight is taken within the same year as a normal contract flight as
the passage relates to two different contract entitlements as stated in Part II
of the application form.
- The guidelines
also
state "Schools
must not split an order as a way to circumvent approval requirement or
quotation/tendering procedures."
- Tenders are not required, despite some schools believing this to be the
case. In May 2024, the EDB
confirmed
that tenders only apply to purchase of $200k+.
- Note 1: In Feb 2023, the NET Admin Team advised that written quotations
included printed screen-shots of online quotations. From May 2023, they advised
schools this was not so and quotations from travel agents or flight providers
were needed (see
FAQ Q12).
In both cases:
- One of the quotations can be the quotation for the ticket subsequently
purchased, but this must be a quotation document not the actual ticket
purchased or booking confirmation given.
- Travel agent quotes do not need to be chopped and obtained in person,
but can be sent by email and then verified via school chop.
- There are no specific restrictions on what quotations should be
obtained, so there is flexibility to obtain quotes best suited to passage
arrangements or the ease of obtaining such quotes. The expectation is that
quotes can provide a reasonable comparison to the flight purchased.
- Quotes can therefore either be for the same flight, for similar flight
times on the same date, or a mixture of both.
- Quotes should be for
different carriers where possible.
- Quotes must clearly show the date, price and a class of travel. Some
airlines don't have ticket classes that easily show they are equivalent to
economy class. If this is the case it helps to attach a copy of an airline class
structure that allows this equivalence to be seen.
- Quotes should be 'verified as real' by school chop and all quotes
need to be attached to the reimbursement application and posted to the NET Admin
Team, so make sure your school takes copies beforehand.
- There is only 1 specific deadline/timescale by when quotes should be
obtained: they must be obtained before the journey commences.
- However, the expectation is that quotes should provide a reasonable
comparison to the flight purchased, so schools have been advised (1,
2) to obtain quotes around 2/3 days of purchase to facilitate such a
comparison. Where this is not possible, say if a NET books tickets during a
holiday period when not at school, quotes should be obtained as soon as possible
thereafter.
- If the NET Admin Team determines the time difference between purchase
and quotation is too large to allow a reasonable comparison of flight prices to
be made the school will be contacted by phone to be informed as such. This may
be interpreted by the school as the application being "rejected", but the NET
Admin Team has stated that this is not the case in the first instance: more
information will be being requested of the school to facilitate the application
rather than a formal rejection letter being issued at this stage. Where a school
is not willing/able to provide further information NETs can contact the NET
Admin Team to discuss how to resolve the matter.
Additionally:
- If mistakes are made in obtaining quotes, it may be necessary to submit
backdated quotes using a historical quotation facility such as
FareDetective along
with
backdated exchange rates such as that
from XE.com.
- As of
Nov 2023 and
Sep 2024 (1,
2), mistakes made in obtaining quotations can be addressed by school
letter to the EDB acknowledging the misunderstanding and that it will not recur.
- As a basic part of school-based procurement there is an expectation that the
cheapest option be found/looked for
- This is not however something the NET Admin Team looks to enforce
- So, schools do not have to look for the very cheapest ticket available
- But, rather, quotations must allow a reasonable comparison to be made for the
ticket purchased
- As such, it is perfectly ok for 5 quotes to be obtained for the same airline -
Cathay, say - from 5 different sources.
- There is no requirement either for quotes across a range of airline to be
obtained
- It also means that when you buy a direct ticket, the quotations must be for a
direct ticket and not for a cheaper indirect flight should one
exist
- Technically, to be in line with procurement procedures, quotes should be
obtained before purchase of ticket.
- But, given the problems this may cause NETs/schools and to allow NETs some
flexibility to more easily purchase tickets the NET Admin Team does not enforce
this and instead quotes have to be obtained asap after booking (e.g. 2/3 days,
or later if booked, say, in a holiday) so long as a reasonable comparison can be
made to the purchased ticket.
8. Payment
- The NET contract says that NETs should purchase the ticket in the first instance.
This was restated by the EDB in their
FAQ of May 2023.
- Flights cannot be booked using accumulated air-miles.
- Based on past/current practice and
recent advice, flights can be paid for by the NET
using their personal credit card.
- This is further supported by the
procurement FAQ Q2 that states personal credit cards can be used in special
circumstances
- But, if a school believes this should not be the case (due, say, to the NET
receiving the
personal benefit of points accumulation
on the purchase) the
school can use its own credit card or a direct payment to pay for the ticket.
This may, however, cause issues during travel as the card holder will not be
present.
- And if a NET wishes for the school to pay and the school is willing to do so,
that is ok too.
- If asked, the NET Admin Team will
advise schools that they should follow their existing credit card practices.
9a. Rebooking
- As a base rule NETs cannot choose to rebook tickets as this results in a
flight/ticket for which quotations have not been obtained.
- If a NET wishes to change the booking, the tickets need to be cancelled and
the
purchasing procedure restarted again for the new flights.
- But, rebooking is possible as follows:
-- If an airline changes or delays the flights, documentary evidence is needed
-- If a school changes calendar/holiday dates, documentary evidence is needed
-- If illness of the NET or family member prevents travel
-- Medical certificate must state that 'travel is not possible'
-- If not, it cannot be reimbursed
9b. Seat Selection
-- Payment for the choice of a particular seat selection
is possible - at the NET's expense - provided it is within the same
class/cabin.
-- Payment for a particular seat selection due to medical need can be reimbursed
provided it is agreed before purchase following an application to the EDB NET
Admin Team with suitable medical certificates (see
Reply#29).
10. Application
- An application for Passage Allowance should be made
at the start
of every contract using application
Form C.
- If an application for Passage Allowance is submitted late, a
letter needs to be included explaining why application has been delayed.
- If an application is for flights taken during a
period of no-pay leave, a
letter
should be attached to the application explaining to the NET Admin Team that
passage was taken during term-time due to
no-pay leave having been authorised by the school and the REO.
- Schools must physically submit the application
to the EDB by post including all quotation documents but not tickets or boarding
passes which are kept by the school (see Part II of the application form).
- Note: In 2022, the EDB NET Admin Team updated the passage application form so that all quotation
documents must be attached to the application form and sent to the NET Admin
Team. Before 2022, schools kept
quotes as well as tickets/boarding passes with the EDB requesting faxed copies
as necessary.
- The application form states that quotations must be sent to the NET Admin Team
and tickets/boarding passes kept in the school records
- But, the EDB can request copies of boarding passes to verify that the flights
taken correspond to the quotations obtained. From 2023, this appears to be
common, if not standard, practice.
- If they do so and no boarding pass has been kept it will be necessary to apply
to the airline concerned for a
retrospective certificate of travel.
- So, all boarding passes should be kept and given to the school.
- When applying, proof of
payment must be provided, not just of booking.
- Typically, a printed copy of
confirmed ticket details with a credit card statement showing payment with
non-relevant entries blacked-out is sufficient.
- As
stated in the MOCS, "Excess passage costs (including cancellation fee, rebooking
fee and no show charge), if any, shall be borne by the NET", so if such costs
are included on confirmed ticket/payment documentation they should be deducted
from the total actual passage cost.
- When applying for family members,
ensure that you have given a copy of relevant marriage/birth certificates to the
school and, if this is the first time you have applied for those family
members, attach a copy of relevant certificates to the application and make sure
your school knows to send them to the EDB as they will otherwise ask for them by
return, thereby delaying payment.
- If returning to HK for renewed contract, one form should be submitted for both
flights at the start of the new contract within one month of flights have been
completed.
- If leaving the NET Scheme an application for the flight home should be submitted one month before the date of travel.
- If moving schools:
-- Two applications
need to be made, one from the
old school for the flight to the home country and one from the new school for
the return journey to HK.
-- This means that both schools should source
quotations and undertake a full procurement procedure.
-- This presents
practical
problems where flights need to be purchased before a new school has been found
or a contract with a new school has been agreed.
-- In May 2024, the
EDB advised that whilst not being a formal [official] arrangement, it is
possible for the new school to contact the old school and use the quotes
obtained by that old school. [The procurement process does not adequately cover
this sort of situation, so the work around is that the new school can use the
old school quotes].
-- The NET Admin Team said to contact them to discuss how special cases
involving moving between schools may be addressed.
-- It is
highly advisable to document all such discussions and to get a written
record of the suggested way forward.
- The timescale for reimbursement is dependent upon
form processing times, and on processing being completed by the
10th of any
given month for payment in that month.
- Reimbursement typically takes
3 months, regardless of when applications are made through the year,
although it may sometimes only take
2 months.
- Reimbursement is usually by cheque.
- If passage reimbursement is returned to
school or initially 'rejected' then the school should reapply with relevant
changed/corrected information
- If passage reimbursement is formally rejected (after one or more
re-applications) the flight entitlement remains
with it being possible to take at another time after discussion with the NET
Admin Team.
11.
Special Circumstances for Reasonable
Flexible Use
-
To allow NETs some flexibility in the reasonable use
of passage, some special circumstances are possible to which NETs are not
specifically entitled, but which the EDB NET Admin Team has considered in the
past to be a reasonable use of passage.
- To request the EDB to consider any of the following special circumstances, a
letter from the school principal should accompany the application explaining the
special circumstances and why they are worthy of consideration.
- It is highly
recommended to contact the NET Admin Team before arranging/taking passage to
confirm whether your proposed flexible use can be reimbursed.
11.1 Postponement and Re-Postponement of
Flights
- Passage postponement is possible after discussion and agreement between a NET
and their school. Applications should normally be made in advance and should be
seen as a discretionary arrangement.
- See the Guide below for
further details.
11.2 Different Departure Dates for Family Members
- As outlined in the MOCS, it is the NET who is entitled to passage with that
entitlement then extending to his/her
accompanying family.
- Provided passage
taken reflects this, some flexibility is possible as to exact flights taken (1,
2,
3),
especially for return flights.
- This has to be within reason e.g.
one week or so. Separate departures dates in, say,
Jul/Jan would not be allowed, nor would flights to
different countries even if departing on the same date, nor would
totally separate flight arrangements, nor would family members travelling
before the NET.
-
2023/24 Update:
- Family on Different Flights is possible
- Prior application is needed, so the school will need to write to the NET
Admin Team for approval.
- If approved, an approval letter is sent to the school by the EDB which
should be attached to the subsequent reimbursement application.
- It
has been possible for a NET's partner to return to HK ten days
earlier than the NET and their children due to only having 14 days available
leave with their job. Prior application was made by letter to the EDB specifying
exact dates of travel.
- It
was also possible (1,
2) for a NET's children to depart HK 12 days before the NET.
- Permission
was also given for a spouse and child to depart 3 weeks before the NET and
for the spouse to return 2.5 weeks before the NET.
- And for a
spouse to depart at a later date than the NET and return together.
11.3 Travelling to Non-Home Country for Family
Reasons
- In early 2023, the EDB NET Admin Team
stated
this is possible for special circumstances such as the funeral or
wedding of a close relative or sibling
- Prior application is needed, so check with the NET Admin Team and get the
school to write to the NET Admin Team to also get confirmation
- A NET Was given permission to do this during 2023.
- However, in Mar 2024, a NET
reported being
advised by the EDB NET Admin Team that this is no longer possible.
- Until 2022, if there were legitimate and demonstrable family reasons, it
was possible to travel to a country other than your home country (1,
2,
3,
4,
5).
From 2019, this became
less likely to be allowed without making a
formal change
to the "home country".
11.4 Purchasing a Ticket That is Not Than Economy Class
(No Longer Possible)
- Until 2022, any type of ticket could be purchased, including business class,
with reimbursement being made based on the quoted cost of an economy-class
ticket for the same journey. The only exceptions to this were when joining or
leaving the NET Scheme when a standard economy ticket must be booked.
- From 2022, the EDB NET Admin Team
has
stated this is no longer possible and an Economy
class tickets must be purchased
12. Aided/Special versus Government Schools
- All the above rules apply in aided and special schools.
- Passage for government schools is not handled by the NET Admin Team, who are
unable to confirm whether the same rules apply.
- The
recent experience of NETs in government schools is that
-- the rules are different and
allow more flexibility, in line with past practice since the start of the
NET Scheme
-- there are
no special rules for purchase over $50k i.e. only two quotations are
required regardless of cost
- Government school PNETs should check with the
Appointment and Personnel Section what rules apply and how passage should be
procured.
13. Unwritten Rules
- Most of the rules outlined above are not officially documented and have not been
explicitly stated to
schools or NETs.
- All the above has resulted from extensive discussions with the EDB NET Admin
Team, but may very well change on a case-by-case basis
Guide to Flight
Postponement and Re-Postponement
The EDB
stated in May 2023
that passage allowance postponement continues to be possible on a case-by-case
basis, having previously confirmed in
May 2020 that postponement is possible after discussion and agreement between a NET
and their school.
At the start of the 2023 school year, PNETs
reported
being told by the EDB that flights can only be postponed
to the next holiday period (Christmas) when there had previously been no
such restriction. Also, whilst in 2014 PNETs were advised that any
reasonable reason for postponement is
sufficient because supporting a postponement request is a
school-based decision, as of 2023 the EDB seems to be
taking responsibility for deciding if postponement is reasonable given the
purpose of passage is to
return home at the end of a contract.
Applications should normally be made in advance and should be
seen as a discretionary arrangement.
The
school principal should submit an application letter on behalf of the NET to the
NET Admin Team by post.
The EDB will
respond by post likewise.
The letter should be on
school-headed paper (with school chop) and
must include:
- which flight is to be postponed: completion of contract or upon appointment,
- the
contract period to which the flight is related,
- when the postponed flight is intended to be taken e.g. Christmas 2023,
- the reason for postponement,
- a statement of support from the school for the postponement.
A template letter is
available here.
If renewing contracts, use the same letter to ask for both, but make it clear to
which contract period each postponed flight relates e.g. passage upon completion
of contract for the contract period 2019-2021 and passage upon appointment for
the contract period 2021-2023.
If starting a new contract at a new school, two application letters are needed:
the application for postponement of passage on completion of contract should be
made by the old school, whilst the application for postponement of passage upon
appointment should be made by the current school.
A postponed flight can be subsequently postponed by
submission of a new application letter. The EDB
has recommended attaching the original postponement application letter and reply
from the EDB to aid speed of processing.
If wishing to take previously postponed flights earlier than originally
requested, at Easter instead of summer for instance, postponed passage
can be
brought forward by submitting a new letter of application. However, asking for
flights due at the end of a contract to be brought forward and taken before
completion of a contract
is not possible.
If leaving the NET Scheme it is
not usually
possible to postpone flights beyond the normal 2-month limit for passage at
the end of the last contract although, with the school's support it
has been possible in the past. Note that, if postponement is facilitated,
the reimbursement application would need to be submitted before leaving
employment in the NET Scheme.
If your school has questions they should contact the NET Admin Team for
help.
********************************
* The following applied
during the pandemic period 2020-2023, and is left in place here for the record
and for reference purposes only.
The EDB sent a
letter to schools on 30
March 2023 announcing that all postponed passage (as described below) should
be taken by Aug 2023 and that forthwith, passage postponement "will not be
approved in general". The NET Admin Team
stated that NETs renewing their contracts should complete flights by 16 Aug
2023 whilst mid-contract NETs can return to HK after 16 Aug.
The EDB sent a
letter to schools on 31 Aug 2022 announcing new arrangements for
flights that need to be postponed - and for any previously postponed
flights - as a result of Covid travel restrictions.
Mid-Contract, Renewing or Changing Schools
As of 31 August 2022, all flights
from previous contracts that were previously postponed to
Easter
2022 or Summer 2022 were automatically postponed "up until" Aug 2023 with no
need to apply for any further flight postponement. This includes any application
for postponement already submitted that had not received a response from the EDB
(i.e. no authorisation letter will be sent by the EDB to the school as it is
auto-postponed).
Similarly, end-of-2020-22/start-of-2022-24
contract flights due in summer 2022 that were not taken during summer 2022 were
also automatically postponed "up until" Aug 2023.
There is nothing stated that flights must
be taken before Aug 2023, but that is encouraged by the EDB.
In Feb 2022, the EDB
confirmed
that any flights due under previous contracts that were not taken and for which
no previous application for postponement was submitted (and therefore were
previously thought to have been lost) can also be taken "up until Aug 2023", by
the school submitting a retrospective application for postponement.
For those who have changed aided school, previously
postponed passage should now be processed by the new school by completing the "Consent
form for claiming passage changed school" (without any need to
contact the previous school).
When applying for 'Application
for Reimbursement of Passage', make sure that the application correctly
states the contract for which passage is to be claimed in 'Part II, Para.1'. Any previously received postponement authorisation letter(s) sent to
the school by the EDB should also be attached.
Examples:
- If a flight was previously postponed from summer 2020 to Easter 2022 or summer 2022, but was
not then taken, it can be taken at Xmas 2022 or CNY/Easter/Summer 2023
without any need to apply for - or receive authorisation for - 'permission to
postpone' to any of those
periods.
- Likewise, if renewing a contract in Aug 2022 and flights were not taken
during summer 2022,
they can be taken at Xmas 2022 or CNY/Easter/Summer 2023 without the need to
apply for postponement.
- If a flight was previously postponed from summer 2020 to summer 2022,
but, afterwards, a further application was made to subsequently postpone the
flight with no response from the EDB, the flight can now be taken at Xmas 2022
or CNY/Easter/Summer 2023 without any need to await a response for 'permission
to postpone' from the EDB.
- If a flight was not taken for a 2018-20 contract, but no application for
postponement was submitted, it can be retrospectively postponed and taken in
2023 by submitting a retrospective application.
All the above
does not apply if moving from a government school to an aided school or vice
versa. If so doing, passage postponement is lost, and flights must be taken
within 2 months of the end of contract.
Left the NET Scheme in Summer 2022
Anyone who left HK and the NET Scheme at the
end of their 2020-2022 contract can take any unclaimed passage
"on or before" 15 Aug 2023.
Alternatively, anyone who is "leaving
Hong Kong (as reflected by their leaving the NET Scheme after completion of
contracts in the 2021/22 school year) are provided a choice to encash their
unclaimed passage allowance". An
application for 'Encashment of Passage Allowance' can be made for a fixed
amount in lieu of all postponed passage (approx. $11k per ticket). The
quoted wording of the circular
suggests there is no prerequisite for flights to
have been previously postponed for them to be encashed.
Any passage not taken or not encashed by Aug
2023 will be forfeited.
Note: As of Sep 2022 encashment only applies -
retrospectively - to those who left the NET Scheme in summer 2022,
as stated in the EDB Letter to Schools:
"Encashing Unclaimed Flight Tickets for NETs who will leave Hong Kong
In view that it might not be feasible for NETs who are leaving Hong Kong
to use all the unclaimed passage within a short time, NETs who are
leaving Hong Kong (as reflected by their leaving the NET Scheme after
completion of contracts in the 2021/22 school year) are provided a
choice to encash their unclaimed passage allowance"
Also, in the
application, the school has to confirm the following:
"I certify that the applicant is: ...
(b) eligible for the encashment of passage allowance, i.e. as far as I
understand, he/she is leaving the NET Scheme with effect from 16 August
2022."
Postponing an Already Postponed Flight
The EDB confirmed in
May 2020,
May 2021 and
Nov 2021 (Govt Schools) that a postponed flight can be subsequently postponed by
submission of a new application letter as before. They
recommend attaching the original postponement application letter and reply
from the EDB to aid speed of processing.
This includes postponement across contracts such as that necessitated by the
current pandemic travel restrictions.
E.g.
For 2018-2020 and 2020-2022 contracts:
- Summer 2020 flights postponed to summer 2021 due to 2020 Covid travel
restrictions.
- Summer 2020 flights postponed again to summer 2022 due to 2021 Covid travel
restrictions.
- Summer 2022 flights postponed to summer 2023 due to summer 2020 flights having
already been postponed to summer 2022.
For 2019-2021 and 2021-2023 contracts:
- Summer 2019 flights postponed to summer 2020 for family reasons.
- Summer 2019 flights postponed again to summer 2021 due to 2020 Covid travel
restrictions.
- Summer 2019 flights postponed again to Easter 2022 due to 2021 Covid travel
restrictions.
- Summer 2021 flights postponed to summer 2022 due to 2021 Covid travel
restrictions.
The EDB confirmed in
May 2022 that due to
the Special Holiday arrangements, and the shortened summer holiday, the EDB will
continue to adopt temporary measures that NETs may apply to postpone
reimbursement of passage allowance. Reasonable flexibility and due
consideration will be given on a case-by-case basis.
E.g. The specific example discussed was for passage
at the start of a 2020-2022 contract that was originally postponed to summer
2021 and then re-postponed to Easter 2022: an application can be made to
postpone it again to, say, Xmas 2022 or CNY/Easter 2023.
The experience of PNETs in
May 2022 confirms that it is possible to postpone 2018-2020 as well as
2020-2022 passage allowance.
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